05 Jul Email etiquette in business communication
Never send two emails when one will do.
Consider the wisdom of Thomas Jefferson, third U.S. president and a principal author of the Declaration of Independence, who famously stated:
The most valuable of all talents is that of never using two words when one will do.
While Jefferson never dealt with an overflowing inbox, we can use his advice to enhance email efficiency.
Instead of forcing the reader to open two separate emails, give them a break by including both messages in a single email.
Just use a two-topic subject line as in these examples:
- Sales report edits | VPs' call 2/6
- New AI content | Q2 budget due 2/9
- Q1 leads up 12% | VP Finance interviews 3/1
To get the vertical line separating the topics, simply type Shift backslash (\).
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